Refund Policy

Refunds

Due to the nature of our business we cannot issue refunds after more than one hour from placing the order with us. If you change your mind, you must contact us within one hour from placing the order to qualify for a full refund.

Shipping returns

We cannot accept returns. Thank you for understanding. For products issues due to delivery or anything else please contact us and also provide photos.

Need help?

Contact us at contact@portocal.app for any questions.